Description
Management Assistant – NQF Level 5
Occupational Certificate | 3 years
Step into the role of a trusted support professional with this comprehensive qualification. The Management Assistant programme equips learners with the knowledge and skills to assist managers and executives in planning, coordinating, and streamlining office and business functions.
What You Will Learn
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Executive Support Skills – Manage diaries, schedule meetings, prepare documents, and ensure managers are well-organised.
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Professional Communication – Draft correspondence, compile reports, and communicate effectively with stakeholders at all levels.
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Office Administration – Oversee filing systems, records, and workflows to ensure efficiency and compliance.
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Event & Travel Coordination – Organise business events, plan itineraries, and manage travel logistics.
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Information & Technology Skills – Use office software, databases, and digital tools to support modern workplace needs.
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Business Etiquette & Customer Relations – Represent the organisation professionally and build strong working relationships.
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Planning & Problem-Solving – Assist with project tasks, identify solutions, and help managers meet deadlines.
Who Should Enrol
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Individuals aspiring to become executive or management assistants
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Office staff seeking to specialise in managerial support functions
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Professionals wanting to develop advanced administrative, organisational, and interpersonal skills
Career Pathways
This qualification opens opportunities in roles such as:
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Management Assistant
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Executive Assistant
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Personal Assistant (PA)
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Office Manager
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Administrative Coordinator
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Secretary




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