Office Administration – NQF Level 5

Description

Office Administration – NQF Level 5

Occupational Certificate | 3 years

Master the skills needed to run and support the functions of a professional office environment. This nationally recognised qualification in Office Administration equips learners with a strong foundation in organisational, communication, and business practices to ensure offices operate smoothly and efficiently.

What You Will Learn

• Office Management – Coordinate day-to-day operations, maintain records, and oversee administrative systems.

• Professional Communication – Write effective business correspondence, compile reports, and engage with clients and colleagues confidently.

• Financial Administration – Handle invoicing, budgets, and basic bookkeeping to support organisational sustainability.

• Human Resource Support – Assist with recruitment, staff records, performance tracking, and training coordination.

• Customer Service Excellence – Build relationships with clients, resolve queries, and ensure a positive company image.

• Information Management – Use modern office software and systems to process, store, and safeguard information.

• Event & Meeting Coordination – Organise meetings, prepare agendas, and manage logistics for business functions.

Who Should Enrol

• School leavers aiming for a professional career in administration

• Current administrative staff wanting formal qualifications and career advancement

• Individuals interested in working across industries where structured office support is essential

Career Pathways

Graduates of this programme can pursue careers such as:

• Office Administrator

• Executive Assistant

• Administrative Manager

• Personal Assistant (PA)

• Receptionist or Front Office Coordinator

• HR or Finance Administrative Support